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La-Z-Boy sells its products through 220 independent La-Z-Boy Furniture Galleries and 550 Comfort Studios.

La-Z-Boy is part of the S&P 600, has 11,000 full time employees, and had

La-Z-Boy sells its products through 220 independent La-Z-Boy Furniture Galleries and 550 Comfort Studios.La-Z-Boy is part of the S&P 600, has 11,000 full time employees, and had $1.4 billion in revenue in 2015.The chair is so poorly made and a expensive chair can’t even hold for it first year is totally not acceptable.

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La-Z-Boy sells its products through 220 independent La-Z-Boy Furniture Galleries and 550 Comfort Studios.

La-Z-Boy is part of the S&P 600, has 11,000 full time employees, and had $1.4 billion in revenue in 2015.

The chair is so poorly made and a expensive chair can’t even hold for it first year is totally not acceptable.

.4 billion in revenue in 2015.

The chair is so poorly made and a expensive chair can’t even hold for it first year is totally not acceptable.

Reply I would like a call from your corporate office.

I have made calls to your Emeryville store numerous times about my purchase, that I have not been satified with.

Reply After 30 years in operations, I can say Lazy boy FAILED (STAY LAZY MY FRIENDS) NO COMMUNICATION DON’T KNOW WHERE THE PRODUCT IS OR WHEN IT WILL BE THERE.

THEY ARE ONLY INTERESTED IN MAKING MONEY OFF YOUR MONEY, STILL WAITING FOR MY 4500.00 SET OH WAIT THAT MIGHT NOT BE ENOUGH TO WORRY ABOUT……. NEVER HEARD OF SERVICE PEOPLE COMING DURING EVENING HOURS BUT I’LL HAVE TO BE HERE DON’T WANT TO WAIT ANOTHER MONTH FOR A FIVE MINUTE REPAIR.

We went back to dealer and was told “They quit making this chair because of similar problems and complaints.” What can you do for us? We had a Laz Boy chair before this one that lasted 15 years. i wish there was something i can do / how about a class action suite Reply I purchased to recliners along with 2 years ago at the time I purchased 2 warranties.

I ask my sales person if those warranties covered my seating/cushions and I was told you will be covered from top to bottom. I called the local dealer & spoke to the salesperson that I dealt with when I ordered, to only have her tell me that I hadn’t ordered a lift chair.

I wanted a wine color it was offered in 3 neutral tones of leather. They wanted me to pay 00.00 for a wine color love seat console. The second recliner has had multiple service calls starting with the extended warranty company service provider and ended with the Lazy Boy repairman.

Naturally I refused to be bilked out of 80.00 dollars. Reply Purchasing Lazy Boy furniture from a Lazy Boy store has been the worst mistake ever including the extended warranty. Customer service has argued with my husband, told him he was wrong and no return phone call from the next level.

We have plenty of parts to make repairs in the future.

3 seats, 2 motors, 1 transformer, 2 switches and who knows what else.

I requested to be contacted by upper management on several occasions and only once did that happen and when my husband requested to speak with upper management she replied she was the next level. Reply January 2017 my husband and I bought 72 of La-Z-Boy furniture (5 was for the extended service warranty).

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