Mark your calendar so you’ll be sure not to miss any key cancellation deadlines. Whether you’re considering a local matchmaking company or an online dating service that has a wide reach, do a quick online search of the business in question.
Be prepared to follow up with the dating service both over the phone and in writing in order to make your cancellation stick. Your search may lead you to dozens, if not hundreds, of complaints in a matter of minutes.
This issue generates about two-thirds of the complaints filed with the BBB against online dating services.
Because this can happen so easily, it’s important to clarify the cancellation procedures you join.
Officials with the Better Business Bureau say they're regularly bombarded by complaints from hundreds of dissatisfied dating-service customers.
Last year the BBB reported a 73 percent jump in complaints.
Realize that you may not meet your match through a service.
Cox of the Better Business Bureau noted that the average cost per person to use a matchmaking service is ,000 — and some people spend as much as ,000. “And consumers still come up with a complaint that says, ‘Hey, I wasn’t matched up with the right demographic,’ or, ‘I was expecting 10 dates and I got two,’ or, ‘It’s been months and I’m still waiting for my first date,’ ” Cox said, citing some of the more common complaints about matchmaking services.
That doesn’t sound too romantic, but for some, it is, as more people are looking for love during these tough times. The cost of online dating services can really add up.